Title:	CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time
Categories:	Computing
BookID:	CO-BA-0002
Authors:	Paul Greenberg
ISBN-10(13):	0072224169
Publisher:	Mcgraw-Hill Osborne Media
Publication date:	2002-05-16
Edition:	2nd
Number of pages:	480
Language:	English
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Description:	Product Description Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business - so it can grow today - and on into the future.