Prague College Library: Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
 
Title:      Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Categories:      Computing
BookID:      CO-BA-0003
Authors:      Michael L. George
ISBN-10(13):      0071418210
Publisher:      McGraw-Hill Professional
Number of pages:      300
Language:      English
Rating:      0 
Picture:      cover
Description:      Product Description
Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.