Prague College Library: Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Title: | Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions |
Categories: | Computing |
BookID: | CO-BA-0003 |
Authors: | Michael L. George |
ISBN-10(13): | 0071418210 |
Publisher: | McGraw-Hill Professional |
Number of pages: | 300 |
Language: | English |
Rating: | |
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Description: |
Product Description Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA. |